Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Kiran - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Apr-11
We were very impressed by the apartment but the fact we were unable to get hot water for showers was very disappointing. This was despite us raising the issues. Other than this we enjoyed our time at the apartment.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 2
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Sumeet - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-11
A romantic stay in Prague! A very chic, modern apartment complex with modern amenities, in the centre of Prague! What more can one ask for :) We booked this apartment a day before our arrival since we changed plans at the last minute. The overall booking procedure was smooth - we received emails from the staff detailing how to check-in. Since they ran out of rooms at their initial location, they offered an upgrade suite close to National Theatre (Niradni Dira) which was a very cool place :) This building (Karolina) is actually very close to Charles bridge (literally on the street next to Vlatva river). There's a very nice Afghan restaurant (Kabul) right next door which made the stay even better :) Overall, beautiful apartment and more than just value for money!
PositivePerfect, central location, close to Charles Bridge
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Keren - RESIDENCE MASNA - one-bedroom apartment
Stayed in Apr-11
We stayed here for 4 days. We were hardly in the roo, althought it was very comfortable and clean. Very warm during the cold days. The boiler broke and we did not have hot water or heating for 24 hours which was very inconvenient. WE were not offered any compensation. The service is typical Czech but it is worth it for the location of the apartments near all the action in the old town and all the links ot the other parts of Prague. I would recommend staying here.
PositiveLocation is great, good clean room, spacious apartment
NegativeProblems with the boiler, no hot water for 24 hours, bad front desk staff - hard to talk to and get good service.
Front office staff - 2
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Gilda - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Apr-11
Very good accomodation The accomodation is excellent - and the staff has been very prompt to ge the extra mile in order to satisfy all extra requests. I would recommend it to everybody who likes to feel at home even far from home!
PositiveExcellent location, very good facilities
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ansgar - RESIDENCE MASNA - one-bedroom apartment
Stayed in Mar-11
on business thanks. esp. for the exceptional handling and offering of rooms like rybna 31!
Positivegreat alternative to hotels
Negativesome rooms with windows to the streets are quite noisy, but usually you give me other rooms :)
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
