Prague apartments accommodation - apartments in Prague historical centre - alternative to hotels in Prague

Wonderful apartment We loved our apartment and would absolutely choose it again and recommend it. Being a hopeless perfectionist, I could point out that I missed an umbrella, and some oven-mitts, but I feel ashamed even mentioning it, because the rest could hardly be improved. The only thing I missed, being in the service rendering buiseness myself, is 'service with a smile' at the reception. The girls were helpful, but very uncommunicative. I think it would be a great improvement if they got instructions to greet customers with a smile, ask them if they had a nice journey, etc., and overall be more outgoing. Eg, we spent 10 minutes waiting in the office for a taxi tuesday afternoon, and the girl ignored us completely, not even looking up from her computer screen when we left. I know customers really appreciate some exaggerated friendliness, and it takes so little. Thank you for a wonderful stay, and in hope of many happy returns I greet you, Jasmina Offermann

Positiveexcellent location, extremely comfortable, beautiful building

Negativenot applicable

nice apartment It was great trip and excellent apartments. Thanks for your worry about clients. But please inform about all the details of accommodation/

Positivelocation, price, very comfortable apartment

Negativereguirement of security deposit. It wasn't in the discribtion of terms and conditions

A fantastic weekend away! With Prague City Apartments, Residence Masna, we had a cosy, comfortable, clean and warm studio flat that felt like home from the moment we arrived. The service was excellent - staff both in the office and by email were very amiable and accommodating of our needs, eager to help and respectful of our wishes - and the location was perfect; in a quiet, central street within easy walking distance of anywhere in the old town, not to mention numerous bars, restaurants and clubs. I would definitely recommend Residence Masna to anyone.

Positive

Negative

Josefov prague 1 The apartment is terrific, I have stayed in the building several times, the bigger apartments are upstairs and there is no lift! The apartment is nicely furnished and well finished. My only criticism...that in the 5 day booking the bedlinen was not changed and I was given no opportunity to request it.. Also the beds were covered over each day and not, remade to look as they started even with the old dirty linen left on. On the whole good value and the wifi is great and should be an absolute standard in all apartments and hotels

Positiveperfect location, quiet and well appoited apartment

NegativeMaid service was not good

Our meeting with Prague In total all was wonderful, but It was noisy at night because bad noise insulation of windows. Also there is not Russian TV channel. Thank you for you job. I will recommend you to my friends. See you in Prague again

Positiveperfect location

Negativenoisy