Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(499 reviews)
4.8 of 5
Overall (499 reviews)
by Mariano Enrique - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Oct-17
fantastic Prague, a fairy tale city The location was excellent, and the staff attitude was always positive. The service of taxi to and from the airport was very good and competitive in price. The value for money is good. The attitude of your personnel was excellent, always ready to solve problems. We had problems with the facility: first the heating was not working, then there were light bulbs who didnt work, and finally the Nespresson machine didn't work. But they were all sorted out, which is the important thing.
Positiveexcellent location, very good service provided by front desk
Negativeproblems in the faciities
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Are - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Oct-17
Great for a group of friends We are 6 friends who stayed in apartment 13 (3 bedroom on 1st floor) for 3 nights. We were taken to the rental office by our taxi driver (pre-arranged by the rental office). Friendly office staff which took us through the process pretty fast. We were then taken the short drive to the apartment. It is very open, spacious and bright. Big bedrooms with huge double-beds (each singlebed probably 1,20m) and very comfortable. Short walk to major attractions, so location is ideal. The only two things I could fault was that the i)description says that there is a hi-fi system there - which there is not and ii) the shower drain was pretty clogged up.
PositiveGreat size, super comfortable beds, excellent location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Gregory - RESIDENCE BREHOVA - two-bedroom apartment
Stayed in Oct-17
Amazing apartment, great location. Very good staff! Wifi could be a bit better and it would have been nice to have all the lights working. But it was amazing and when I come back to Prague I will for sure stay with you guys again!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Ellen - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Sep-17
Our only problem with our wonderful apartment was that there were a number of lights that did not work. Perhaps the bulbs needed to be replaced? Otherwise it was a very spacious apartment in a beautiful building in a great location. We used Prague City Apartments to arrange a driver to take us to Karlovy Vary, and that worked out very well.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sija - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Sep-17
NOT FOR PUBLICATION We very much enjoyed our stay in the apartment. There were a few things that were not functioning properly upon arrival, but these were fixed promptly. This could however have been checked in advance - mostly lights that were not working in bedroom and kitchen. Our general concern was that the furniture was not comfortable. We recommended that a few cushions could be added for the couch, which is good looking but very hard - and the staff immediately arranged for 3 red velours covered cushions. That was really great service! We would also recommend a comfortable chair in the sitting room so that when you are more than 2 in the apartment there is room for all to sit comfortably. Apart from these more general points of possible improvements - great place. Will be back.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 3
