Front office staff
4.9 of 5
Location
4.8 of 5
Rooms and services
4.6 of 5
Cleanliness
4.5 of 5
Equipment & facilities
4.2 of 5
Value/money
4.7 of 5
Overall(57 reviews)
4.6 of 5
Overall (57 reviews)
by Jan - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jun-14
Unwinding in Prague We stayed here for the second time. Not the cheapest place, but very central, very quiet, powerfull airco, complains are solved immediately, staff accompanies you from the office to the apartment and parking space. With half a dozen of remote controls it is almost impossible to make sence of the build-in audio system. But we did not come to listen to the radio anyway. We would not hesitate to return to this apartment in the future.
PositiveCentral, value for money
NegativeAudio/television chaos
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Igor - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-14
Great days in Prague Hello, the cleanliness of dishes and glases were bad and we were forced to clean all with dishwasher immediately. Any hairs on the bottom in the bathroom and in two beds. Absolutly enough space for 6 pax, perfect location, well furniture and kitchen equipment. We enjoyed the days in Prague and in your apartment. Best greetings Igor
PositivePerfect location
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 4
by Hugh - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Apr-14
An excellent trip made even better by excellent accomodation The staff couldn't have been more helpful, from picking us up at the airport to dropping us off at the end of the trip. The apartment was placed and had all the amenities required. Thank you to you all for making our trip so memorable. Hugh and family
PositiveCentral local and friendly staff
NegativeThe electronic locks on the appartment did not always function correctly
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Mary Jo - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Dec-13
Perfect location and delightful digs for our visit to Prague at Christmas. We were 3 adult couples with plenty of space, privacy, and common areas. Lots of natural light. Would like to have been able to use the steps, but it was only a minor inconvenience to have to take the elevator. Would definitely recommend, and would absolutely stay here again. One block from old town square and the start of Wenceslaus pedestrian walk, and one block from bridge w/ jaw-dropping view of castle at night. Clean. Bright. They even left us a Christmas present under the tree!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Matthew - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jan-14
Family trip to Prague The apartment we had was simply sensational! Opening on to the Old Town of Prague, this place was full of surprises. You take the lift down from a modern well equipped residence and within seconds you are standing in one of the most historic places you can dream of. Within a minutes walk you can be at the Old Town Square, the Charles iv Bridge and/or at Our Lady. The staff were great and I can highly recommend the welcome service!! Well Done Pavla.
PositiveHistory on your doorstop
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
