Front office staff
4.9 of 5
Location
4.8 of 5
Rooms and services
4.6 of 5
Cleanliness
4.5 of 5
Equipment & facilities
4.2 of 5
Value/money
4.7 of 5
Overall(57 reviews)
4.6 of 5
Overall (57 reviews)
by Shawn - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-13
great trip to Prague Great location and great apartment. Perhaps a bit over priced. We didn't like not being able to take the stairs to get to and from the apartment. The lift broke while we were staying. The service was quick to come fix it but we were essentially trapped in the apartment until then. There are stairs but they don't provide a way to unlock the entrance. Could be an easy fix to make it a perfect experience.
Positivethis is a great location and great service
Negativewe wish that the service would have been willing to call a cab for us upon our arrival
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Sharon - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jul-13
Beautiful Prague In general excellent
PositivePerfect location
NegativeCupboards in kitchen falling apart and needs to be replaced
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Leanne - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-13
Magical We were 3 couples travelling from Australia and our visit to Prague was more than we expected. Old Town Prague was magical. Our apartment was in a perfect central location with only a very short walk to everything we needed and wanted to see. The office staff where more than helpful making our stay in Prague very easy their friendly manner made us feel like friends. I would differently recommend this apartment. Thank you for making a visit one to remember...........
PositivePerfect location and the office staff fantastic with providing information on everything.
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Karl - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jun-13
Great apartment Overall the place was great and the apartment was very large and well appointed and very comfortable. I was disappointed to find that there was no air-conditioning in the two master bedrooms as it did get a bit warm at night. Also, there is a washing machine / dryer combo but no drying rack. A small investment in two drying racks from Ikea would go a long way.
PositivePerfect location, very spacious and extremely helpful staff
NegativeAir-conditioning is only in the main living area and master bedroom - not in the two additional bedrooms
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Karsten - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in May-13
Nice Weekend in Praha We had a very pleasant stay in Praha - great Apartment, great staff & great City!!!
PositiveVery Central (everything is in walking distance)
NegativeNothing!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
