Front office staff
4.9 of 5
Location
4.8 of 5
Rooms and services
4.6 of 5
Cleanliness
4.5 of 5
Equipment & facilities
4.2 of 5
Value/money
4.7 of 5
Overall(57 reviews)
4.6 of 5
Overall (57 reviews)
by Patricia - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Apr-13
Perfect spot The staff was wonderful, very attentive and responsive. The daily maid service and wifi were bonuses. Having a safe in the bedroom was also a nice feature. For improvements, having hotel-like slippers available for guests would add an extra touch plus keep the floors cleaner. Sound proofing the rooms on the street side would reduce the noise. The bathroom that is in the bedroom could also use a showerhead holder and shower curtain. All in all, it was a good stay for our family.
PositiveGreat location and quite large bedrooms
NegativeA bit noisy from the street
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Jakob - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Mar-13
long weekend Nice Apartment. Need a paint job - but overall very good.
PositiveNice location
Negativenoise from neighbor
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 4
by Matias - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Dec-12
Christmas market trip Great base for city trip
PositivePerfect location, spacious and value for money
NegativeNo negativities
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Riccardo - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Nov-12
First family visit to Prague - fantastic! We loved our visit, and the positives of the apartment far outweighed the negatives. The Positives: Location was perfect...only 100 meters from the Clock Tower and Old town Square! The rooms were all bright, spaceous, and the beds were clean and comfortable. The staff at the office in Prague was also very polite and helpful. The areas of opportunity: The kitchen desperately needs some minor repairs to the cabinets, and would benefit from some new kitchen utensils. The floors should be refinished and polished as they make the apartment look a little run down. Street noise at late hours is a problem for the rooms facing Karlova, as late night party goers were busy singing and screaming at all hours. Overall, it was an excellent family vacation because it was a very good value, and a terrific experience. We look forward to visiting Prague again when its warmer, and when we do, we will certainly use Prague-City-Apartments.
PositiveThe location could not have been better, and the apartment was comfortable and spaceous.
NegativeThe apartment needs to be refreshed. refinish the floor, fix the kitchen cabinets, update silverware ...etc.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 3
Value/money - 5
by Tobias - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Nov-12
Perfect for a group trip Our second stay in Residence Karlova. Found everything to be as described on the website. One little thing: the elevator only works with a maximum of two people. It's been both years that the elevator got stuck in the evening and wouldn't move any more which made it impossible to get up to the flat. Fortunately Prague City Apartment Staff has 24/7 availability and solved the situation. Thanks for that. Overall: great apartment, extremely customer-oriented staff. The way it should be everywhere!
Positiveperfect location, much space
Negativebe careful with the elevator
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5