Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Seung Hyuk - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-15
Good stay It would be a shame if you didn't stay here.
PositiveIt was the perfect place to stay in Prague
NegativeNothing at all
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Sharon - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Second time just as good as the first We love PCA, great company, superb standard of accommodation, great and helpful staff - just noticed that the reception on the day of departure were busy, one lady in particular - it's a minor issue but stress has a habit of causing further stress so not sure if it was an under-staffing issue on the day perhaps but it's little to complain about, the company are wonderful. Tks again.
PositiveGreat location, spacious and clean flat
NegativeSensed stress levels at reception on the day of departure
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ramón - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-15
Lovely Praga for my and my family Nos gusto mucho los tres enormes apartamentos que alquilamos.
Positive We enjoyed our stay and found your services completely satisfactory .
Negativevery good situation. Tram, metro, and close to center of the city.
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Kris - ART RESIDENCE KROCINOVA - two-bedroom apartment
Stayed in Jul-15
Perfect place to call home for a few days This place was perfect! Clean, modern, everything like new. Beds comfortable, sheets, pillows and towels soft. Kitchen fully loaded like your at home in your own kitchen. Living room and dining room spacious big room--truly set up like an apartment. Not crowded with furniture. Everything about it is great. Location, grocery store near by. Great restaurants and bars within a block or 2 and near the center of town. Everything in walking distance from this unit. The city is a great place to visit and having a place to come back to like this makes us just want to come back to Prague again. Thank you!
PositiveCan't picture staying anywhere else!
NegativeA motion activated light by front lock would be very helpful
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Kathleen - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Aug-15
Family fun in Prague Start to finish, interacting with all Prague a City Apartment staff was a pleasure. Everyone made it so easy for us to book the apartment and also get oriented to the city. In addition, the transport option from the train station and to the airport was incredibly helpful, a good value, and the drivers were punctual. I need to also add that having a staff member actually accompany renters to their apartment is a great idea! I have rented throughout Europe, and this is the first time I've ever experienced this service, ans it sets you apart from many other rental agencies. Lastly, I need to add that Jane was very kind, helpful, and gave us excellent recommendations for things to see and where to eat! We ate at 3 of the 5 restaurants she recommended, and the meals were absolutely fantastic! The only suggestion for improvement that I have is that it would be nice if the apartment had a coffee maker, in addition to the hot water pot. Thanks for helping us to have a great stay in Prague!
PositiveExtraordinarily friendly, responsive, helpful, and efficient office staff; superb location
NegativeThe street is packed with people until early morning hours, and so it is a bit noisy.
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5