Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Shital - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-15
Family and Friends vacation See above
PositiveI was able to book and confirm everything through the online chat services available at the Prague City Apartments website, which was quite impressive. Someone was always there to answer my questions no matter what time of day it was. Our rooms were spaci
NegativeSome of the staff members at the front office were extremely arrogant and unhelpful. One of the women there was clearly saying something offensive about me in Czech so I couldn't understand which was frustrating. One of the tour services they highly recom
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Michael - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jun-15
Overall Positive Eperience Professional staff, always willing to help. Good Location. Quiet, roomy. Will definitely use the Prague City Apartments during next visit to Prague.
PositiveProfessional Operation
NegativeNil
Front office staff - 5
Location - 4
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by rakesh - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-15
our 5 day stay at residence karolina very good location. very helpful and courteous front office staff. really helps that the office is manned 24x7. airport pickup is appreciated. the apartment is spacious and well appointed. would love to stay again and would recommend to friends.
Positivegreat location...excellent front office staff... spacious apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Chris - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jun-15
Beautifully central Prague old town A lovely clean and spacious apartment in central old town just 60 seconds walk to Old Town Square and Astronomical Clock. Ideal for two couples of family of 4. Can be noisy at night from front bedroom but no problem if windows closed. Ok from back bedroom. Bathrooms very small but adequate. Only one toilet. We had problem with TV not working (not a big deal and may have been the operators) and the safe was awkward. Had to call out maintenance twice. But all in all a definite 9 out of 10.
PositivePerfect location, clean and spacious apartment
NegativeFew technical issues - could not get TV or safe to work
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Diane - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-15
Excellent stay Small adjustments needed: - Bathrooms need 1) a shelve near the sink and 2) a support in the shower to put the soap and shampoo. - The washer/dryer did not work on the drying cycle. This was mentionnend during our stay. Somebody came to check and said effectively it did not work and needed repair. Thank you for everything and your professionnal attitude. Diane Dobaj .
PositivePefect location, spacious and clean
NegativeOnly small adjustments needed
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
