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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.8 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(3281  reviews)

4.7 of 5

         
 
 

Overall (3281 reviews)

 

by Ellen - RESIDENCE MASNA - studio apartment

Stayed in Jun-12

 
Total4.5

city trip the appartment is nice, location is excellent, near the city centre in a quiet street. There is a bakeshop nearby with good bread and coffee, and several good restaurants.

Positivevery good location

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Abdulhakim - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Jun-12

 
Total5

Lovely Prague The Aprt.is very spacious, clean, v.good location. & mor ethan that the office staff is very friendly & helpful.

Positiveperfect location, very quiet, spacious

NegativeNothing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Michelle - OSTROVNI 7 APARTMENTS - one-bedroom apartment

Stayed in Jun-12

 
Total4.2

Great location

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Anne - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jun-12

 
Total3.8

Prague is beautiful! Our apartment was billed as a 2-bedroom, but there was a whole in the wall where a door SHOULD have been. Not quite the thing we were looking for, especially as a couple traveling with a friend. Wouldn't stay in this particular apartment again. Also, had to haggle with the staff over our complimentary airport shuttle. Once they came around, though, they were great. They went the extra mile in helping us locate some lost luggage from one of our airlines.

PositivePerfect location

NegativeNot really a two-bedroom

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 2

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Miguel Angel - RESIDENCE KARLOVA - two-bedroom apartment

Stayed in Jun-12

 
Total3.8

I did not like to ask to pay 50 additonal euros after I had receive an email saying that I have paid in full. The charge was not done after all, but it led to a discussion I would rather have to avoid. It was not a good way to receive us. Then we were asked to leave a 500 euro deposit we were not aware of. Cable TV was poor, with 20 channels working spared over 400+ options, so it was an exhausting task to change channels. Air Condition was a complete lie, it did not work, and technicians were sent even though there are no A/C facilities within the appartment. We were provided with air fans that somehow solved the problem, to some extent. The appartment was in a great location, the staff was very nice and responsive, even though they did not manage to solve the issues. We still think it was a good price/value option, and will be willing to stay at Prague Appartments again, but were not entirely satisfied.

PositiveWe did enjoy the location, facilities inside the appartments, the cleaning lady was great, etc.

NegativeAppartment did not have Air Condition, cable TV was very poor, with a few channels working out of 600 possible (changing TV channels was exhausting)

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 2

         

Value/money - 4

         
 
 
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