Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Tom - RESIDENCE MASNA - one-bedroom apartment
Stayed in Jul-12
Family trip to Prague We enjoyed our stay overall, and thought the staff was very good. Thwy changed our room to a higher floor, which we appreciated. We would have had to change hotels otherwise, since it was so noisy.
PositiveGreat staff, clean, bright and modern
NegativeRoom 203 was extremely loud and impossible to sleep due to nearby lounge
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Katherine - RESIDENCE MASNA - studio apartment
Stayed in Jul-12
Long getaway to Prague We had a wonderful trip and the apartment was great. Really secure even if it took some getting used to auto-opening/locking front doors! The location is minutes from the main Old town square and there were some great food places across the road (24hour mexican takeaway for one!) We stayed in a studio flat with the largest bed I have ever seen with practically all the amenieties we would need, including washing machine and the powder, free wifi and a huge tv complete with dvd. As previously stated the shower was amazing, so powerful, a definite bonus given how warm it was. Only downsides were even though a decent fan was provided the plug sockets were not conveniently placed to cool the room satisfactorially. The biggest selection of plugs had actually been covered by the sofa (which we sadly discovered on the day we left!) The kitchenette is a very small area and again placement of plugs was precarious, over the gas stove which could have ended badly. We could only assume this was due to the age of the
PositiveBrilliant location, spacious room and fantatsic shower!
NegativeCan get very warm in height of summer
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Marilyn - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-12
Everything was great and I really appreciated the transfer from the station but was concerned when I didn't think I had the money to pay the taxi on arrival at the airport when we were departing. In future you may like to tell people that the transfer is only provided free from the airport/station, just so they have euros of czech money to pay the fee. I didn't mind paying and was relieved to find I still had 20 euros to pay the driver. kind regards Marilyn Daventry
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by David - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-12
This is our second time in a year that we stayed with you. Two other parties I recommended to your apartments were also very peased with their stay. Hope to see you soon again.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Scott - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-12
What a wonderful city to visit My wife and I had never been to Prague before this visit. Our arrival was made easy by the PCA staff who met us outside the apartment and then assisted us in settling in and providing some local advice about restaurants, attractions and supermarkets. The apartment had been renovated and was fitted with modern appliances and an easy to use security system. The apartment's location was minutes away from the Old Town and we considered it very handy. We had a great time in Prague and the quality of the accommodation played a big part - we would happily recommend Residence Karolina to our friends.
PositiveA beautiful well appointed apartment
NegativeNothing to complain about
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5