Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Karen - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in May-12
Our 60th birthday celebration I would like to thank all of the Prague City Apartment staff for their professionalism - the booking procees was uncomplicated, smooth and trouble free! Happy to recommend the agency and the apartment at any time.
PositivePerfect location, modern apartment, very secure
NegativeEverything perfect!
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Mohammed - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-12
A pleasant Prague Stay We enjoyed the ten days spent in Karolina, however werea bit displeased at housekeeping with we missed threetimes, and the othertimes availedperformed an average job, the bedsheets were very worn out, the bed matress was a bit uncomfotable and towels were way below our expectations. Checkout being at 11 was inconveinient as the global standard was noon, we had to leave our luggage unattwnded in the building entrance untill our ride arrived for our evening flight out of PRG. On the otherhand the appartment is what you might consider a home away from home, having a comfy living room and fully set up kitchen complete with oven, microwave, refregirator and even dishwasher. The coffee maker and toaster were also nice additions to the pantry. The bathroom had a walk in shower which was great and included a 6kg washing machine. Great! Location wise it is in a quite part of the old town not to close yet not too far from most places tourists want to be. We enjoyed our stay, and would probably conside this property i
PositiveSpacious appartment in a calm part of town
NegativeHousekeeping was a bit under expectation
Front office staff - 5
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Stephen - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Jun-12
Very happy for weekend Prague is a lot busier now than my first visit 10 years ago. This aprtment is close to both bustling bars and quiet havens of peace. It is also ideally situated for sightseeing and as a bonus we managed to get some close up pictures of peregrine falcons.
PositiveAlthough seemingly expensive, well worth it for both apartment and it's location .
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by FREDERIC - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-12
Perfect stay and services - only one problem : I was sent an email for a complimentary welcome present. I have chosen a wine bottle but when I came in the flat, there was nothing. It's not a big deal but why propose something then !
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Jolene - RESIDENCE BREHOVA - one-bedroom apartment
Stayed in Jun-12
Prague vacation From the moment we booked online, the staff were very forthcoming in their communication with us. They ensured our requests (airport transfers and a cot for our daughter) were met, and infact surpassed our expectations. The location of the arpartment was perfect; a ten minute walk to the astronomical clock, shopping, theCharles Bridge, etc. next door to the apartment building is four restaurants, and one just across the road. The apartment itself was clean and spacious with a modern kitchen and a washing machine. When we arrived, the person at the front office was professional and personable. She actually came with us to the apartment to ensure everything was ready and to show us around. I would recommend this accommodation without hesitation, and we would certainly stay again.
PositiveGreat location, excellent apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5