Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Jean - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jun-12
I spent a week in the Karoliny Apartments in June - the apartment was immaculate the staff could not have been more helpful in attending to anything I required. I would most certainly stay here again and would recommend it to anyone. A very marvellous stay in a wonderful city. Thankyou.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Henry - RESIDENCE MASNA - studio apartment
Stayed in Jun-12
A great place to stay This is a well situated, well equipped apartment that suited us perfectly for our week long stay . The willingness to meet us at the airport was much appreciated. The arrangements for getting and using our access cards all worked well. The apartment was comfortable and well equipped (the pillows worked well) and quiet.We appreciated having a washing machine. It was by far the best apartment we stayed in on our travels yet provided great value for money. Highly recommended and we would stay there again.
Positivegreat location , great apartment and great value
Negativenil
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Marcela Ibanez - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jun-12
Anniversary trip Very good location in town. The apartment was spacious, but not very clean, there was stains on the bathroom wall, the sofa, the shower and the washing machine was also dirty. This made our stay not very comfortable, also you could put some better toilette and kitchen paper, for the price per night I think you can afford it. Also, guests must run up and down the street if they wanna go to the reception or to ask for the key to park their car. You should offer free parking to make up for the trouble, specially when there is a thunderstorm outside.
PositiveExcellent location, friendly and helpful staff.
NegativeNot clean, bad quality products
Front office staff - 5
Location - 5
Rooms and services - 2
Cleanliness - 2
Equipment & facilities - 3
Value/money - 2
by Linda - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-12
Family trip Excellent stay in lovely Prague
PositiveGreat location, well appointed apartment
NegativeExtra bedding for pull out couch needs to be provided in the apartment
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Peter - RESIDENCE KARLOVA - three-bedroom apartment
Stayed in Jun-12
Great time Perfect location,in the center of the Old Town, close to everything important. Booking by internet worked very well, staff went out of the way to be helpful, airport pickup taxi driver provided by the management to start with, office staff , and cleaning lady to end. The apartment was very spacious for six of us, three large bedrooms two bathrooms, large living area with adjoining dining area made it extremely comfortable. Air conditioning saved us during hot spells. In all, we were very happy and would use services of the company again P. Pechar, Sydney, Australia
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5