Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Andre - RESIDENCE MASNA - studio apartment
Stayed in Dec-10
Positive
NegativeShower water 'n bit too cold
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Barbara - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jan-11
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 2
Equipment & facilities - 5
Value/money - 5
by giovanna - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Dec-10
Week end with friends
PositiveIt has been an amazing staying.i'd strongly raccomend it to' anyone
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by James - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jan-11
Good location We booked originally for the Brehova appartments. I asked close to the time for confirmation of our appartment and was sent details of Rybna. When I asked why this was I was told there were "technical problems" with Brehova. If I had not asked I would not have been told and it would have been sprung on me on arrival. Although the Rybna was a decent appartment it was not what we had booked. Obviously we had booked flights on the strength of trhe appartment we wanted and could not get refund on them. We felt like we were being deceived. Having said that Simona did her utmost to make our stay as comfortable as possible and for that deserves credit. If we had been told of trhe problems rather than me having to find out it would have been better.
PositiveClean
NegativeQuite Noisy
Front office staff - 3
Location - 4
Rooms and services - 3
Cleanliness - 5
Equipment & facilities - 3
Value/money - 3
by Frances - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-10
Not really 'non smoking' This 3rd floor apartment was truly sensational and exactly what we had hoped for, but our experience was compromised by the presence of smoke in the apartment. We always go to great lengths to reserve non smoking accomodation, so found the smoke annoying and unpleasant. Things improved when patrons in the apartment directly below us left, but it would really be best if smoking was banned in the corridoors, apartments, and on the 2nd floor balconies. We loved Prague and would happily return - probably to a 1st floor apartment.! For those of us who don't, 'Non Smoking' has to be truly no smoking.
PositiveGreat location, elegantly appointed, just fantastic!
NegativeNot really 'non smoking'
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
