Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(333 reviews)
4.7 of 5
Overall (333 reviews)
by PJ - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jul-17
Great place to stay, so close to everything Great place. Large and clean, with anything you could want for a short stay in Prague. 2 minute walk to the main square. Comfortable bed, good storage, nice bathroom and shower and fully equipped kitchen as far as appliances go. Washer worked well, but not really a dryer as we Americans are familiar with. But the drying rack was large and so no issues. The air conditioners worked well, once we figured out how to use them. We really couldn't be happier with our stay there for 4 nights. What could be improved is the information provided to use the nice amenities that are there. Written instructions would be nice for using the washer (how much soap to use), the air conditioners, a note by the phone to dial 100 to get the office, the internet address and password, and delete instruction by the TV that refers to a flash drive that does not exist. We did have someone upstairs from us who appeared to be doing jumping, gymnastics or dance that started at 9 and went to 11, over the living room area only. A
PositiveLarge, well appointed apartment
NegativeNeeds more instruction for use of equipment
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Andrea - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Aug-17
Prague beautiful city All excellent. One little problem with the shower, that had some difficulties draining the water.
PositiveKindness, location and spacious apartment
NegativeNothing of particular importance
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Samantha - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Aug-17
Beautiful apartment in the heart of Old Town The apartment was beautiful and well equipped with anything/everything we needed for our family vacation in Prague. The location was fabulous and the staff was so helpful from booking the reservation, scheduling airport transfers,storing our luggage on the last - the service was superb.
PositivePerfect for our family of 4
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Jennifer - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Jul-17
Great family stay Great spot for family or group stay. Very central with all amenities on hand. Office check in wasextremely efficient and friendly with our late night arrival. Well recommended.
PositiveGreat apartment and central location
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Simon - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment
Stayed in Jul-17
Spacious well equipped apartment Nice apartment in a good location.
PositiveGood location to be close to the main attractions
NegativeCheck in procedure could have been smoother by asking for information in advance
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
