Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(319 reviews)
4.7 of 5
Overall (319 reviews)
by Fanný - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-17
Great staff. Prag is wonderful. Ererything was great unless the bed in one of the bedrooms.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Anthony - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Apr-17
The apartment is lovely, very clean and very well equipped. It is also ideally very centrally located. Having sad this, I must mention some shortcomings which will improve the general apartment : - A) The bedroom needs one or two chairs B) Satellite TV should be set up to have more than two English channels which BBC and Euro news for clients like us who do not understand your language. C) Smart TV remote does not work or is not connected - Your very efficient representative also tried but did not manage. D) Telephone in apartment was off and only turned on after I called from my mobile. E) Upon booking clients should be informed that there is no lift and have to climb two flight of stairs. Apart from these four points our stay was a pleasant one, and we will not hesitate to recommend your property to our friends and family. In conclusion, generally our stay was pleasant and comfortable, and we will recommend it. Thank you and I wish you every success,
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Brian - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Apr-17
Magical Family Family in a Magical Town We loved our rented apartment located at Rybna 4. We rented the two bedroom apartment on the first floor (2nd floor in America). The apartment was modern with a touch of rustic and old world charm. There were exposed bricks, but the ceilings were high-probably 20 feet tall. The kitchen and bathroom was big, fancy and modern. I was worried about the street noise and partying since the apartment is located near several bars, but I never heard noise from the apartment. Upon arrival we noticed there was a layer of rust, dirt and grime on the floors. We we alerted management they quickly cleaned it and gave us free apartment cleanings almost daily for the rest of the trip. We greatly appreciated the stay and believe it contributed to our wonderful time in Prague. We loved the apartment so much and would stay there again. There are a few things I think people should know. The building does not have elevators, which didn't bother us because we stayed on the first floor (2nd floor in USA). But for folks out of shape or with some disability-this could be a probably. The apartment is clean, but if you want extra cleaning you have to pay for it. We stayed there for 7 nights
PositivePerfect location-close to everything, Clean and spacious apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Dana - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Oct-16
would absolutely stay here again We stayed here in oct 2016 for 9 days. It met all our expectations. It was close to all the amenities and tourist attractions. In walking distance of the train station, about 10 minutes. And central to where ever you wanted to go. The apartment was very spacious and comfortable. The rooms and furnishings were clean and well kept. I would definately stay here again
Positiveperfect location, lots of room, all the amenities
Negativewasher/dryer combo hard to figure out
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Eva Elvira - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Feb-17
At all was great!! Strongly recommendet!! Perfect appartments perfect location
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
