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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(313  reviews)

4.7 of 5

         
 
 

Overall (313 reviews)

 

by Snigdhendu - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Jun-17

 
Total2.8

Our trip some great things about this apartment: *great location *very responsive staff/service to any queries and issues we had *the person who returned out security deposit and checked us out was very friendly. some NOT-SO-Great things *front office staff was very slow and socializing with native group that caused delay *the transfer cab just dropped the luggage on the road and left. Front desk called for another cab but the whole process was extremely harassing *the apartment we booked was 21 and we were told when checking in that we were moved to apartment 13. We didnt like this because we didnt approve of this change and was not informed before this decision was taken. Very dissatisfied with this. *Last but the most important one: we couldnt sleep for three nights because of non functional ACs. The ACs werent working and the guest room AC was dripping water. This is unacceptable that appliances were not tested before rented out.

PositivePerfect Location but ac was terrible

Negativenon working AC

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 2

         

Cleanliness - 4

         

Equipment & facilities - 1

         

Value/money - 2

         
 

by Joshua Daniel - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in May-17

 
Total4.7

Fantastic Apartment I would highly recommend this apartment. Its location is prime, and the place itself is fantastic. No complaints whatsoever.

PositiveAmazing location, amazing customer service, amazing place

NegativeNone, really. All of the problems were minor, and the staff were very quick to help.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Ahmed - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in May-17

 
Total5

Magnificent!!! Staff were so friendly and helpful. Managed transportation from and to the airport. The apartment was spacious and its facilities were top of the range. Its also close to almost everywhere. Absolutely will come back again and book from you guys!!!! Thanks

PositiveSpacious apartment

NegativeAbsolutely nothing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Lleanne - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in May-17

 
Total5

beautiful wonderful

Positiveperfect

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Fannř - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment

Stayed in Apr-17

 
Total4.5

Great staff. Prag is wonderful. Ererything was great unless the bed in one of the bedrooms.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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