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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.6 of 5

         
 
 

Value/money

4.6 of 5

         
 
 

Overall(325  reviews)

4.7 of 5

         
 
 

Overall (325 reviews)

 

by Jochen - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Oct-18

 
Total5

x xxx xxx xxx

Positivex

Negativex

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Cindy - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Sep-18

 
Total5

Let cation & service 5🌟 Location is great! Apartment is well equipped & comfortable. Management arranged a car to picked us up at airport and delivered us straight away to our city apartment. A representative from the management was there to greet us & give us the local leadership lowdown on the apartment & city. 5 stars!

PositiveGreat location, amazing management, clean comfortable apartment

Negative“Nothin”

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Theofani - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Aug-18

 
Total4.7

Everything was fantastic. Thank you very much for your help and support all this period we stayed at Rybna apartments.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Cristina - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment

Stayed in Aug-18

 
Total3

A bed in Stare Mesto Kitchen with non-functioning toaster, lack of dish drainer, only one dishcloth for 5 days. Bathroom without window and behind a glas door in the bedroom. Smart tv not picking up any channels, only app.

PositiveAir conditioning worked

NegativeThe kitchenette was insufficient

 

Front office staff - 4

         

Location - 3

         

Rooms and services - 3

         

Cleanliness - 3

         

Equipment & facilities - 2

         

Value/money - 3

         
 

by Sarah - RESIDENCE RYBNA - RED HORSE - three-bedroom apartment

Stayed in Aug-18

 
Total4.3

Beautiful and spaceous apartment in a convenient Old Town location This apartment accommodated 2 families of 4 adult and 4 children very comfortably, and provided an ideal base for us to explore the city of Prague. We stayed in mid-August and despite the heat were at ease in the apartment because of the reliable air-conditioning. The beds and furniture are very comfortable, and all amenities needed for guests' convenience are available. I especially appreciated the washer-dryer and drying rack since we were in the middle of an extended multi-city trip. The only problem we encountered was in our checkout: the office helpfully accommodated our request for a 12 p.m. checkout (we had a 12:30 train to catch) however, when we returned from a short walk at 11:45 we had been locked out of the apartment! As a result we very nearly missed our train to Berlin. This could have been avoided if either (1) the office extended the key code to 12: p.m. or (2) the office informed us that our key would be deactivated at 11. Had we known we would not have taken that short walk. Future travelers and the office staff should be aware of this complication.

PositiveCould not have asked for an apartment with better features

Negative

 

Front office staff - 3

         

Location - 5

         

Rooms and services - 3

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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