Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by Bruce - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Sep-11
We enjoyed our stay at the apartment, and subject to the following few issues, all was fine: 1. noisy - children didn't sleep 2. beds were not made up as requested - ie. 1 double and 2 singles - but rather as 2 doubles - which meant children had to sleep together in the one bed 3. fan didn't work 4. ironing board didn't stand up Apart from all that, we had a lovely time at the apartment - thanks
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Ann - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
Location great for walkers; price very reasonable; very quiet; large space for the money; although overall acceptably clean, the bathroom floor was filthy and needed a good scubbing. Unable to get American channels on the TV first 2 days, then when fixed, the satelite went down again - frustrating. Lighting over stairs at entrance often did not work at night - very dangerous for stair-takers!!!!! Staff members for the most part were particularly friendly, however, not even acknowledged when first arrived; waited an unreasonable amount of time before having to urge someone to help while a Taxi was waiting - this was unacceptable. Needed washcloths in the bathroom. Small bars of soap not replaced with housekeeping. View out of windows in appt 22 deplorable - surprisingly slum-like. Bottom line - good value and we were happy, but would want the above issues corrected to return.
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 3
Equipment & facilities - 4
Value/money - 5
by Aidan - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-11
Holiday It was a great location and apartment
PositivePerfect location
NegativePrague is very exspensive for tourist attractions
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
by Terry - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
A wonderful visit to a beautiful city From the moment my wife and I arrived (at midnight) we were treated very well. The apartment was located within walking distance of nearly everything that we wanted to see. The apartment was large, very clean, quiet and very well supplied with everything we needed. The cleaning staff was excellent. We will certainly stay there again on our next visit. Highly recommended
PositiveExcellent location, perfect apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Terry - NATIONAL THEATRE II APARTMENTS - two-bedroom apartment
Stayed in Sep-11
The apartment is in a great location, convenient to all the best Prague has to offer. The staff was consistently helpful in the days and weeks before our stay, providing information quickly on request. And if there had been a corkscrew in the kitchen, the equipment rating would also have been excellent. Everything else we needed was there and in good working condition. The pickup service at the airport was especially nice.
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
