Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.8 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(3281 reviews)
4.7 of 5
Overall (3281 reviews)
by James - RESIDENCE KARLOVA - two-bedroom apartment
Stayed in Sep-11
Stay in Prague We stayed in Prague for 3 nights. It was a great start with the driver waiting for us at the train station. However, instead of using a lift he made us walk up stairs to the car with 25kg bags and a baby. The staff who helped were great. The apartment was in a great location and first appearances were good. There were some negatives, listed below. Otherwise a great stay: - The TV didn't work. There was no signal for any station except 2 (CNN) - The glass table near the TV was wobbly and looked like it might have broken - There was only 1 wine glass - There were only 2 coffee mugs - There was no long life milk for tea - The noise from outside road (Karlova) was very loud all night. The windows weren't double glazed to decrease noise. They were secondary glazed only. - One of the towels in the bathroom was frayed and falling apart - The floors were very dirty. We had a baby who crawled around and it was the dirtiest she got in the 5 weeks we were away in Europe - The driver back to the airp
PositiveGreat location, great help at front desk
NegativeNoisy, no baby seat on car ride to airport, TV didn't work
Front office staff - 5
Location - 5
Rooms and services - 3
Cleanliness - 2
Equipment & facilities - 2
Value/money - 4
by ADELINE - RESIDENCE MASNA - one-bedroom apartment
Stayed in Sep-11
I would have liked to find a minimum in the kitchen like salt, the cloths of the bed changed at least once in the week and the ground washed.
Positiveapartment located well, of pleasant size, equipped well
Negativenoisy street in the night, wall with neighbors too fine, difficult to sleep.
Front office staff - 4
Location - 4
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 4
Value/money - 4
by Tamara - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Aug-11
"Lovely Prague", This was a family holiday for our 30th Anniversary. We found the location great a little nosey, but this apartment is the centre so that can not be helped. We found it well set up, but it would have been nice to get more coffee every day and the sugar was out. But I know we could have called, but we didn't. One thing that would be nice to have is a map that shows you where to go to get groceries and recommend place to eat. There are small shops near by, but they were very expensive for what we got. The last day we were there we found the big mall with a grocery store on the bottom with lots of choices. May be you could offer to pick up some small groceries for the first night. As we got there early evening and had, had a very hot ride on the trail. I too will think to ask next time we do such a trip. I'm sure this was possible I just did not think about it. The walking tour company you recommended was also super. The lady that took us on our 6 hour tour was outstanding. S
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hans - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Sep-11
long weekend Excellent place for a short or long stay in Prague
Positiveverry quiet and perfect location
Negativen.a.
Front office staff - 4
Location - 5
Rooms and services - 4
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Merete - RESIDENCE BREHOVA - three-bedroom apartment
Stayed in Sep-11
Trip with girlfriends. Lovly holiday in Prague !!!
PositivePerfect location,
NegativeNothing negative ....
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5