Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Bright - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-19
Amazing location, excellent staff,very nice apartment I couldn't wish for more.thank you :)))
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Emma - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Aug-19
The apartments are excellent. Very comfortable and spacious. The beds are extremely good. Everything was spotlessly clean. Location is perfect. Short walk to all sightseeing spots. Metro and tram nearby as well as various supermarkets and mini-markets. OUTSTANDING CUSTOMER SERVICE. The offices are open long hours and all staff very helpful. Only issue we had was with the blinds or lack of. Coming from southern Europe we are used to blinds on the windows and found there was a lot of light coming in at 5 in the morning when the sun came up. Problem largely solved by changing apartments. All in all, 10 out of 10!
PositiveExcellent, stylish apartment
NegativeBetter blinds needed
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 5
by Allison - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Jul-19
Trip with friends We really enjoyed our stay in the apartment. It was very comfortable and nicely presented. We felt safe and central in the location. I would highly recommend the property though there are some caveats. We only found out when we arrived that there is long-term construction next to the building, literally outside the window of the second bedroom of the apartment. Sleeping there meant being woken at 7:00 am to jack hammering and shouting, even on Saturday. The shower in the second bedroom only had hot water so was not useable and the safe was locked so we could not use that either.There is a night club around the corner from the premises and you could hear the comings and goings from the front bedroom until late in the night. Finally, we were offered a free transfer to the airport, but the driver requested payment. Clearly a mix up from the office staff who booked the car. I had to call the office and they could not sort it out, and asked me to look my email. This was a little frustrating. In the end the d
Positivewell located, well appointed, ample space
Negativenoise from construction and street, some glitches with the shower
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Huang - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-19
Nice apartment Everything is great, rooms are big, kitchen is nice and clean, with dish washer is a plus, great location. Only the mattress are too soft for us, although we were told it's a famous medical mattress, but still, after one week sleep on that mattres, our back are very painful
PositiveRooms are big
NegativeBed mattress are too soft
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 3
Value/money - 4
by Yair - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Jul-19
Was great!!!
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 4
Value/money - 4
