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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(1005  reviews)

4.8 of 5

         
 
 

Overall (1005 reviews)

 

by Kitayoshi - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Feb-17

 
Total5

fantastic experience It was a fantastic experience to stay at Residence Karolina. The office staff was very friendly and kind enough to stay at home. We checked in the apartment around almost midnight but the staff was very kind and helped us to go up to our room with heavy laggege. The location was very nice as well. We could access to major sightseeing points and nice restaurants on foot. I hope to stay again when we visit Prague in near future.

Positivestaff was very kind and friendly

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Eva - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-16

 
Total4.8

Lovely Prague Everything is in walk distance. This place very comfortable, huge, great kitchen with everything, very silent place and safe.Near by small market everything you can buy there even at late time. Staff in apart just great! I will be back for sure.

PositivePerfect location, great quality, nice furniture.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Susan - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Feb-17

 
Total4.5

Excellent place to stay in Prague Easy to find, near the tram stop, with a friendly office staff. The apartment is larger than expected and generally well furnished. We have however a couple of strong suggestions: 1. The pitiful coffee maker accepts only capsules of a small size not available in the super market, and makes only one small cup at a time. For this morning coffee drinker it was necessary to improvise a filter setup with paper towel and colander, and cut open the larger capsules from the market to make enough coffee for a morning. The apartment needs either a better capsule machine or, at the least, a French press. 2. On the TV there are entertainment channels in every language BUT English! For us there are only news channels. It is truly wearing to be able to watch nothing but the latest sad developments in world governments. The management should add something like BBC1 or ITV or DRAMA to the news channels. Would we stay here again? Absolutely, but would bring along some DVD movies to watch if the TV lineup were not changed.

PositiveSpaceous, quiet, comfortable

NegativeKitchen typically European - Spartan

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Chris - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Feb-17

 
Total4.7

Great trip Very enjoyable would stay again.

PositiveGreat staff, lovely room, good location

NegativeNoisy outside at night, beds a bit hard, tv not very good esp for kids

 

Front office staff - 5

         

Location - 4

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Sinead - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Feb-17

 
Total4.7

Travelling with a toddler Our reservation will easy and quick. We described what we were looking for with an active two year old. For example, close to supermarket so we could cook, close to a park, close to tourist attractions and most importantly a large apartment as our little boy is very active and needs more than a hotel room. We booked the same day we arrived. Jane was very helpful and patient with my long list of requests. (Thank you Jane). They had a cot and highchair in the apartment when we arrived. Very secure apartment block and in a quiet area but no distance from attractions. Jane , whose English is excellent, gave us any tourist information we required. We hope to return to this beautiful city and would be delighted to stay here. Thank you Sinead from Ireland

PositiveLarge apartment; close to supermarket; excellent facilities ; helpful staff

Negative

 

Front office staff - 5

         

Location - 4

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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