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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(1112  reviews)

4.8 of 5

         
 
 

Overall (1112 reviews)

 

by Luca - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Aug-18

 
Total4.5

Parague Very good apartment.

PositivePefect location. Spacious. Clean.

NegativeProblems with tubs in the showers.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Devin - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total4.8

Fantastic apartment and customer service I was visiting Prague with my wife from August 1st - 7th, during which time there was an incredible heat wave occurring. I had originally booked an airbnb with a different company, but cancelled my stay there because the air conditioning unit was nonfunctional and the apartment was 35 degrees celsius inside. Desperate for A/C, I found Prague City Apartments and booked with them for the remaining 6 days due to their multiple wall AC units in the apartment. As fate would have it, the 5th floor apartment that I booked was having an issue due to the heat wave, and the A/C units kept shutting off causing the apartment to be unable to cool down. As you can imagine, this was a little upsetting having chosen this place solely because of their air conditioning, however the staff was truly excellent, making every attempt to fix the problem, and ultimately transferring me to a lower level unit that was not experiencing issues. The 2nd floor apartment we ended up in was fantastic, however the real reason I would stay here again is because the staff were so incredibly attentive; it was clear that they really cared and would do anything in their power to make our stay enjoyable.

Positivegreat location, amazing customer service, nice spacious rooms

Negativesome construction noise, AC issues on 5th floor

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Rakad - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total4.8

Thanks a lot for your kind hospitality

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Hugh - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total5

Residence Karolina typifies Prague's architectural heritage - a stately old building with a photogenic facade The apartment itself is well-appointed with a high stud, a spacious and restful interior, and with a quiet leafy courtyard behind. It's a really good escape from Prague's busy streets. The staff in the office downstairs are forever friendly and welcoming. Highly recommended.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Victoria - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Aug-18

 
Total5

Perfect Very spacious apartment for 4 adults. Location is excellent for everything. Tram line is at the top of the street. Charles Bridge is walking distance as is the old square. Amenities provided are excellent - tea, coffee, milk, sugar, pod coffee maker. Liquid soap provided in showers and vanities, washing machine instructions and washing powder. Very clean apartment. The staff in the office were very helpful. Great Agentinian restaurant just over the Main Street with the tram line. Fabulous steaks and divine Malbec. Kampa Park (part of the Kampa Group) restaurant on Kampa Island is a special place for dinner if you can score a table on the terrace. Exceptionally good food and service. I would highly recommend this apartment. Enjoy Prague.

PositiveSuperb all rounder

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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