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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(1066  reviews)

4.8 of 5

         
 
 

Overall (1066 reviews)

 

by Rogene - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Oct-17

 
Total5

First Visit to Prague We could not have asked for a better place to stay. Beautiful, spotless room and the staff was perfect. We loved our stay. Perfection!

PositiveExcellent Accommodation and support staff

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Paula - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-17

 
Total4.8

Lovely apartment and very convenient. Would suggest better lighting as it was rather dim in bathroom especially. It was a bit noisy in the courtyard one of the nights. Would definitely recommend.

Positive

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Hollie - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Oct-17

 
Total5

Weekend Trip Great apartment and stay at Karolina. Great location. Apartment was very spacious and had everything you could need. The beds and bed linen is good quality and the apartments are nice and quiet too. Staff are very friendly and helpful.

PositiveGreat location, very spacious apartments and amazing beds!

NegativeLighting in corridors are a bit slow to come on at night

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by J - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-17

 
Total4.8

50th Birthday Trip The apartment is in a quiet area, central to all local amenities, and within easy walking distance of all the main sights. The rooms are wonderfully spacious and well equipped, although a full length mirror would be a useful addition. My partner and I found all the staff were very friendly, helpful and efficient from our first email, to the day we left. We thoroughly enjoyed our stay and will be returning for future visits.

PositiveClean, spacious rooms, in an excellent location.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Dean - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-17

 
Total4.8

Excellent experience We both were very impressed with both our unit (#42) and the service provided by your office staff. The first thing we noticed on arrival was that the unit was as nice as the pictures indicated it would be. In the two months we were here, we fell in love with it and look forward to a return visit! We were also constantly impressed with the service and cooperation we received from your front office staff, particularly Thomas and Jane. The housecleaning staff also did a wonderful job. We were consistently treated with courtesy and respect. The only significant suggestion we would offer is that you improve the lighting in the hallways and front entrance. The motion detectors are inconsistent in operation, and both the hallways and stairways are under-illuminated. We also felt the cheap-looking bamboo adornments on the balcony detracted from the view...perhaps a new interior decorator? These are not major issues, however. Overall, we were pleased with your facilities, location, and staff. While we wouldn't consider Residence Karolina to be bargain priced, we did feel the value was quite good. Dean and Margaret Meadors

PositiveExactly as advertised

Negativehall lighting

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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