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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(1143  reviews)

4.8 of 5

         
 
 

Overall (1143 reviews)

 

by Michelle - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Oct-18

 
Total4.8

perfect very helpful and accomodating staff make residence karolina a first choice place front rooms are noisy but you can watch the street activity, courtyard rooms are serene. apartments are comfortable and very well supplied, some plumbing is a little wobbly. specific rooms arent guaranteed; only an accommodation. avoid booking until your days are known. the computer system treats changes as new reservations and if the new deposit isnt paid, the system cancels your room even though the staff confirm it. at registration we found that our room was double booked for our last night, fortunately there were smaller rooms available and we were changed to new rooms for the final night.

Positivefirst choice for old town prague accomodations

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 5

         
 

by Kerry - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Oct-18

 
Total5

superb location, superb apartment, superb service Prague City Apartments (PCA) manage seven apartment buildings in Prague. Their office is in the Karolina Residence, where we (two adults from Sydney, Australia) stayed in an apartment for six weeks. PCA are a very reputable company. The owner and staff did a wonderful job of helping and supporting us. They speak excellent English and operate a 24 hour service, which is extremely convenient. Particular mention to the wonderful Karolina, Dina, Jakub, Martin, and Jaroslav for their continued excellent help. Maid service is available twice a week, by very diligent cleaners, and linen and towels are changed once a week. Big thanks to Lenka and the excellent housekeeing staff. The apartment was very spacious, very comfortable, wonderfully equipped and fitted out. Beds were comfortable, wifi and air-conditioning were both reliable. The apartment was exceptionally quiet and private. The building itself is wonderfully located. A vintage building with a modern lift. In all, it was a great experience and we are grateful to PCA. It was one of the best rentals we have ever experienced, and we travel internationally up to six months per year.

Positivefive star in every way

Negativevery high quality

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Heidi - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Sep-18

 
Total5

First visit to Prague This is a jewel in Prague. We will use them again. The apartment was perfect in every way.

PositivePerfect location, spacious and exceeded out expectations

NegativePlease include a coffee plunger or drip-filter machine instead of pods

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Jennifer - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Sep-18

 
Total4.7

First time in Prague The apartment was spacious and comfortable and we enjoyed our time in Prague

Positive

NegativeThe location was good but there was a lot of noise from the street (people yelling) so we had to shut our windows at night and we prefer to have them open

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Thomas - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Sep-18

 
Total4.7

great base for a short stay in Prague The apartment was spacious and clean, in a lovely and conveniently-located building. The staff were very friendly and helpful, with tips on where to go for groceries etc., and very prompt and responsive to a minor plumbing problem. The bed was firm, comfortable, and spacious. The kitchen had a good array of cooking and serving equipment, plenty for our needs. I recommend taking them up on the offer to arrange airport transfers - cheaper (600 rather than 800 koruna) and quicker than taxis. Everything they promised. I would certainly stay there again.

Positivea comfortable space we could make our own

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 
 
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