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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(1015  reviews)

4.8 of 5

         
 
 

Overall (1015 reviews)

 

by Christopher - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Dec-16

 
Total4.7

First visit to Prague To the Team at Prague City Apartments, We enjoyed our stay, thank you for a wonderful introduction to your lovely city!! The overall apartment was very satisfactory. The only thing we didn't understand was why there was no housekeeping done during our entire stay. Just for future reference, did we have to put out the 'please make up room' sign? We only used the 'do not disturb' sign one morning when we left the apartment at about 12 noon. It was not a major issue for us, as the apartment was clean and we didn't require any change of towels. Thank you again and we hope to visit in the near future! :)) - Chris Mak

PositiveConvenient location, well maintained and great service

NegativeNone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Mohamed - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Dec-16

 
Total4.7

The stuff was very helpful and friendly,awesome service you dont have to ask twice to get what you need,location is very close to any place, I was planning to stay 6 nights but I extended 3 more nights Thanks a lot

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Tony - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Dec-16

 
Total5

Amazing - huge & modern apartments & amazing location

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Ida - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Dec-16

 
Total4.7

Проблемы с уборкой помещения: если это должны делать постояльцы, то почему нет соответствующего оборудования и средств для уборки( доп. пакеты для мусора, приспособление для мытья полов и половая тряпка и пр ). Мы выставили мусорный пакет на четвертый день пребывания за дверь , но его никто не убирал 2 дня , пока мы не обратились на рецепцию.Никто не сказал, как можно пополнить запасы кофе -капсул.(Позднее мы их купили дополнительно на рецепции) Problems with the cleaning of premises: if this is supposed to do the hotel, why there is no appropriate equipment and cleaning equipment( extra trash bags, a device for cleaning floors and a doormat, etc ). We put a garbage bag on the fourth day the door , but he was not removed for 2 days until we asked at reception.Nobody told you how to replenish your capsules.(Later we bought additional front Desk)

PositiveУдобно, чисто ,тепло

Negative

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Hubert - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Dec-16

 
Total5

Lovely Prague wonderfull apartment

Positivesuper service

Negativenothing

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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