Front office staff
4.9 of 5
Location
4.9 of 5
Rooms and services
4.9 of 5
Cleanliness
4.8 of 5
Equipment & facilities
4.8 of 5
Value/money
4.7 of 5
Overall(1136 reviews)
4.8 of 5
Overall (1136 reviews)
by Ria - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Dec-19
Trip with friends Residence Karolina was the perfect choice for our needs. 2 couples travelling together, the layout of the 2 bedroom apartment was ideal for what we were looking for. we had our privacy and separate bathrooms, but also common areas for hanging around/eating/watching tv. At first i had thoughts over location, thought i needed somewhere nearer the old town but i was so wrong. We were given a map at reception and realised that using other streets behind apartment we just needed 4-5 minutes for Charles Bridge, the old town and Wenceslas Square. Tesco just across the street, a mall/Paul/Starbucks all in 2 minutes walk. Apartment was fully equiped, we were really impressed with everything. Even had my Nespresso machine! Security level at the building entrance was really good as well. The whole experience was perfect for us, from check in to check out. The whole team at Residence Karolina was so inviting, smiling and helpful, not something you see often in Prague! thank you for everything
Positivewalking distance to everything!
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Tak Lam - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Dec-19
First time to Prague It was nice to stay at Residence Karolina for 4 days. The location was good with supermarkets nearby. Most of the sightseeing places were in walking distance. The apartment was spacious and clean. I loved the kitchen which was well equipped. I enjoyed my time at this apartment (except the elevator problem......)
PositiveGood location, the apartment was spacious and clean
NegativeDuring the checkout date, the elevator was out of use so I need to carry my luggages to the ground floor by hand..... really a bad experience.....
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by JULIO - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-19
Perfect Our stay was perfect thanks to the location, the beautifull apartment, the facilities and, most of all, the front office staff. Just one negative experience because of shocking noise that laundry men (as we we're told by the staff) made during the night. They woke us up and we were scared because we did'nt know who they were. We thought about drunking guests o outsiders broken building elements.
PositiveModern desing, clean, spacious, excellent attention
Negativelaundry men making shocking noise at night,
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Simone - RESIDENCE KAROLINA - two-bedroom apartment
Stayed in Nov-19
Best weekend away in Prague! We had a wonderful stay for three nights. Everything was more than perfect for a weekend away for three girlfriends. Close to everything and the apartment was wonderful in every way. Special mention to Lucie who was incredible!
PositivePerfect in every way
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Evrim - RESIDENCE KAROLINA - one-bedroom apartment
Stayed in Nov-19
Such a lovely place and people, we made very good choice. Many thanks!
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5