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Front office staff

4.9 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.9 of 5

         
 
 

Cleanliness

4.8 of 5

         
 
 

Equipment & facilities

4.8 of 5

         
 
 

Value/money

4.7 of 5

         
 
 

Overall(1115  reviews)

4.8 of 5

         
 
 

Overall (1115 reviews)

 

by Anthony - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Sep-18

 
Total4.7

Prague Getaway Great location, walking distance to all of Prague. If you like art, science & history, this is a great place to stay. The staff is friendly, professional, responsive, and helpful. Thanks.

PositiveGreat location, quiet, clean, professional

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 

by Wael - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total4.2

5 year anniversary in Prague Hello, First I would like to thank our hosts for our stay in Prague. Overall it was a positive experience. Since we booked for more than 4 days, a driver waited for us at the airport and took us straight to our apartment. The office was in the same building as our apartment which made communication with the administrators very easy. They were helpful and knowledgeable. The apartment was clean and spacious (just like in the pictures). The apartment had nice modern furniture and a comfortable bed. Bathrooms were good as well. Noise from the street was also not even noticeable. The only problem was that the apartments are being administered like a business. It was lacking the human side of renting from an owner. There were a lot of exclusions after paying over $200 a night for 7 nights. - clean towels Eur 3 per person - clean the apartment half way through our stay Eur 15 - return trip to airport not included I don’t expect hotel service with Air b N b but after paying a high price and for the number of days we were staying, cleaning the apartment and fresh towels half way through our stay was not too much to ask. Otherwise it was a good experience. I would suggest that the hosts offer some additional services to your longer stay clients to make it a truly amazing experience. Regards. Wael

PositiveGreat location, modern apartment, airport pick up

NegativeBusiness feel that lacks connect

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 4

         

Equipment & facilities - 4

         

Value/money - 3

         
 

by Alice - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total5

Beautiful time in Prague I love the roominess and amenities of a full apartment while traveling. A hotel room is too tight when traveling with a teenager. And, he sure enjoyed the kitchen! The location was perfect, an easy walk in any direction got you into the action, yet nice and quiet street at night. It felt very safe and had a police station nearby. The staff also helped us arrange our arrival/departure transportation.

PositiveExcellent location, just a block from the busy streets

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Luca - RESIDENCE KAROLINA - two-bedroom apartment

Stayed in Aug-18

 
Total4.5

Parague Very good apartment.

PositivePefect location. Spacious. Clean.

NegativeProblems with tubs in the showers.

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Devin - RESIDENCE KAROLINA - one-bedroom apartment

Stayed in Aug-18

 
Total4.8

Fantastic apartment and customer service I was visiting Prague with my wife from August 1st - 7th, during which time there was an incredible heat wave occurring. I had originally booked an airbnb with a different company, but cancelled my stay there because the air conditioning unit was nonfunctional and the apartment was 35 degrees celsius inside. Desperate for A/C, I found Prague City Apartments and booked with them for the remaining 6 days due to their multiple wall AC units in the apartment. As fate would have it, the 5th floor apartment that I booked was having an issue due to the heat wave, and the A/C units kept shutting off causing the apartment to be unable to cool down. As you can imagine, this was a little upsetting having chosen this place solely because of their air conditioning, however the staff was truly excellent, making every attempt to fix the problem, and ultimately transferring me to a lower level unit that was not experiencing issues. The 2nd floor apartment we ended up in was fantastic, however the real reason I would stay here again is because the staff were so incredibly attentive; it was clear that they really cared and would do anything in their power to make our stay enjoyable.

Positivegreat location, amazing customer service, nice spacious rooms

Negativesome construction noise, AC issues on 5th floor

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 
 
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