Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.6 of 5
Value/money
4.6 of 5
Overall(332 reviews)
4.7 of 5
Overall (332 reviews)
by David - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jul-19
Great Place to stay in Prague My family and I truly enjoyed our stay at the 2-bedroom fully serviced place on Rybna 4 hosted by Prague Apartments. They were great hosts and Klara and her team were truly professional and hospital throughout the process from confirming the reservation, communicating before and during our stay. The place is fantastic and well-maintained. I highly recommend it for anyone going to Prague. Depending on how long you stay, it also includes a cleaning and change of towels during your stay. We stayed for 8 nights so had this mid-stay cleaning, which was very nice. We also especially loved that it had air conditioning in the living room and in both the bedrooms, which was great when it hit 38C for a couples while there.
PositiveFantastic accommodations in a terrific location
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Ray - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-19
Fantastic Stay in Prague Excellent location for first time visitors to Prague. Within walking distance to just about everything you want to see and do. Nice apartment. Good value for the money. My only suggestion would be for the front office staff and cleaning staff to perform a quality control check of all lights and equipment prior to the next check in. Some of our light bulbs were burned out and the air conditioning in the living room was not cooling well(#13), along with a couple of other items. The front office staff responds immediately 24/7 to all issues. Great job.
PositivePerfect location. Very spacious two bedroom apartment
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 3
Value/money - 4
by Shirley - RESIDENCE RYBNA - RED HORSE - two-bedroom apartment
Stayed in Jun-19
Overall we were very satisfied with the facilities and the services. Excellent location, large rooms, little noise from outside or neighbouring units and well equipped kitchen. We would stay there again if we returned to Prague. It would have been helpful to have a little more instruction with respect to the heat pump, the telephone, and the intercom system. We did run out of toilet paper the last day of our visit and there were no additional rolls. .
Positive
Negative
Front office staff - 4
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Giedrius - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jun-19
Lovely PRAHA !!! The staff was extremely helpful, the city amazing, weather perfect,Mybe little too hot :))
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 4
Equipment & facilities - 4
Value/money - 5
by Carina - RESIDENCE RYBNA - RED HORSE - one-bedroom apartment
Stayed in Jun-19
City trip in Prague Great Appartment in best location but not clean enough. The bed-sofa had hair on the sheets - no-go!!
PositivePerfect location, really great!
NegativeNot clean enough, dirty sheets (hairs), Noisy but normal in the centre
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 3
Equipment & facilities - 5
Value/money - 4
