Front office staff
4.8 of 5
Location
4.9 of 5
Rooms and services
4.7 of 5
Cleanliness
4.7 of 5
Equipment & facilities
4.5 of 5
Value/money
4.5 of 5
Overall(650 reviews)
4.7 of 5
Overall (650 reviews)
by Mirjam - RESIDENCE MASNA - studio apartment
Stayed in Oct-19
Short citytrip This studio was a great choice. I can recommend it.
PositiveLocation of the appartment is great, studio is for a short citytrip for 2 persons a good choice. Studio 202 was very quiet in a busy surrounding.
NegativeThere was limited daylight in the studio.
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 4
by Riccardo - RESIDENCE MASNA - studio apartment
Stayed in Oct-19
Great place perfect location quite and close to all the great sites
Positive
Negative
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 5
by Hay - RESIDENCE MASNA - studio apartment
Stayed in Oct-19
Lovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help Lovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help us to get taxi and all , really appreciated!
PositiveLovely prague , very good staff ! When we arrived there is in reception lady she is so nice and help us to get taxi and all , really appreciated!
NegativeNothing
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 4
Equipment & facilities - 5
Value/money - 5
by Mitchell - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-19
Wonderful vacation holiday The apartment is located in old town just a minutes walk to the old clock. The bed was more comfortable then the one at home. The service was exceptional with excellent communication and attentiveness. Oddly enough the two things I wish we would have experienced were right outside the front door: The Beer Spa and the Agave restaurant. We will return and not hesitate to stay again.
PositiveGreat location, easy access, quiet and comfortable
NegativeWe wish we had several more days to enjoy the apartment and Prague
Front office staff - 5
Location - 5
Rooms and services - 5
Cleanliness - 5
Equipment & facilities - 5
Value/money - 4
by Paolo - RESIDENCE MASNA - one-bedroom apartment
Stayed in Oct-19
Family trip to Prague The apartment is central located, few steps away from the main square. The staff is young and friendly and always proactive. We are unfortunately not satisfied regarding the transfer service arranged through you: - transfer in : dirty van with strong smell - transfer out: the driver left us far away from the entrance pf the terminal due to the fact that according to him in order to approach the area we will need to pay an extra cost for the parking. In doing so, he left us without any further explanation in the cold weater of the early morning and we had to walk to the terminal. Not so professional.. We have been a bit upset due to the fact that other Italian friends have taken a similar service provided from a private company and they paid even less and have a driver more guest oriented .
PositiveLocation, young and friendly staff
NegativeNot so clean (spiderwebs on the walls, mouldy above the shower)
Front office staff - 5
Location - 5
Rooms and services - 4
Cleanliness - 2
Equipment & facilities - 4
Value/money - 3
