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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(549  reviews)

4.7 of 5

         
 
 

Overall (549 reviews)

 

by Sandra - RESIDENCE MASNA - one-bedroom apartment

Stayed in Sep-16

 
Total3.8

Most beautiful city in the world Masna residence is located on a perfect location close to everything and in the most beautiful area of Prague. The apartment is very spacious and the cleaning service is great which makes you feel like a hotel. Also, constant communication is excellent and the office personnel very professional. Few things to consider: 1. Bathroom shower is to narrow. It is very uncomfortable to take a bath in that shower. 2. There is no air conditioner. Although I understand this is not very common in Europe, at least it would be ideal to have a pedestal fan in the bedroom. We tried to leave the windows open but the area is very noisy until very late. This did not help us to have a good sleep. There were 2 table fans that we tried to used in the bedroom but the electrical outlets are located in the 2 corners of the bed which is a bad location to connect a fan because it is right in people's face. So if a pedestal fan is provided at least an extension cord should be provided to connect the fan in a proper location. 3. Hair dryer could use an upgrade Thanks for helping us to have a great stay in that amazing city.

PositivePerfect location, like a hotel service, excellent communication

NegativeBathroom shower too narrow, no air conditioner and no pedestal fan in bedroom

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 0

         
 

by Sara Marian - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total4.8

Quiet apartment near Old Town Square We enjoyed our stay at Residence Masna. The apartment had everything we needed for a very comfortable stay. The kitchen was well-equipped, bed was very large and comfortable, the bathroom was great including a washing machine, drying rack and iron. Maid service every day was excellent! We appreciated the good communications with the office. We will definitely stay with Prague City Apartments on our next trip to Prague.

PositiveGreat location, spacious, well-equipped

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 4

         
 

by Ben - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total5

Excellent!!.....I stayed at Prague City Apartments two years ago for a few weeks. I stayed again for a few weeks this year. Your current property managers and front and back office staff are excellent. They are professional, efficient and friendly. I am extremely pleased with the service and will use Prague City Apartments again.

PositiveWell managed apartments and terrific service.

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Chris - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total5

Enjoyed our stay in Masna 401 immensely. Well located, clean and well equipped. Great transfer service from the airport. Would recommend to others.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Carlalberto - RESIDENCE MASNA - studio apartment

Stayed in Sep-16

 
Total4.7

In family Spero di poterci tornare in seguito. Molto gentili e disponibili. C'è stata una incomprensione sulla lista della spesa che sarebbe dovuta essere già nell'appartamento. È stata prontamente risolta.davvero un bel soggiorno.

PositivePerfect location perfect service

NegativeNo

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 
 
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