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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(543  reviews)

4.7 of 5

         
 
 

Overall (543 reviews)

 

by Emma - RESIDENCE MASNA - studio apartment

Stayed in Aug-16

 
Total5

This apartment was perfect and all the staff were so helpful .

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Susan - RESIDENCE MASNA - one-bedroom apartment

Stayed in Aug-16

 
Total4.2

Prague revisited Very good spacious apartment overall, with good facilities. However there are a couple of things that I would like to mention which might improve things for future guests. Location, although excellent in terms of proximity to all sights, was extremely noisy, particularly late at night due to traffic & nightclub downstairs, this should be mentioned in the description of the location. Could not have windows open at night for the noise, thus very hot! This was disappointing. We were staying for the week and it would have been good to have a change of bed linen halfway through as it was so hot. Kettle needs replacing - full of deposits and not usable. More cups, there were only 2 small mugs available. Another chair in living area and another lamp would make it more welcoming. It would be beneficial for your guests to have written instructions on how to use the TV. Other than switching it on to BBC News, we could get nothing else.

PositiveGood location for all sights; spacious apartment

NegativeNoisy, particularly at night

 

Front office staff - 4

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Ibrahim - RESIDENCE MASNA - studio apartment

Stayed in Aug-16

 
Total5

This location was is so perfect. Central, but quiet as well.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Florence - RESIDENCE MASNA - studio apartment

Stayed in Jul-16

 
Total5

Prague Apartment - winner Efficient, friendly and helpful staff. Had a wonderful experience. Great instructions for arrival and meeting for checking in. Location is very central to all of the old town sights. Trams are nearby for excursions outside of the old town. I would highly recommend Resident Mansa to all travelers.

PositiveRoomy - Great Location - well appointed

NegativeNone

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Graziana - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jul-16

 
Total5

the apartment is in a great location, spacious, very comfortable and clean, well appointed, loved it

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 
 
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