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Front office staff

4.8 of 5

         
 
 

Location

4.9 of 5

         
 
 

Rooms and services

4.7 of 5

         
 
 

Cleanliness

4.7 of 5

         
 
 

Equipment & facilities

4.4 of 5

         
 
 

Value/money

4.5 of 5

         
 
 

Overall(534  reviews)

4.7 of 5

         
 
 

Overall (534 reviews)

 

by Barbara - RESIDENCE MASNA - studio apartment

Stayed in May-16

 
Total4.7

Hi Mr Thomas and team, We would like to take this opportunity to say thank you. All information posted on the internet was true and we found the apartment pleasantly clean, specious, and perfectly located in in the hearth of Old Prague. Mary, Nancy, and Olga our cleaning lady, were extremely professional, helpful and friendly and helped to make our vacation really wonderful. Thank you Basia and Ross

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 4

         

Value/money - 4

         
 

by Ortal - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-16

 
Total4

vacation I was very satisfied.

PositiveExcellent mattress

NegativeToo much dusty

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 4

         

Cleanliness - 3

         

Equipment & facilities - 3

         

Value/money - 4

         
 

by Gabriela - RESIDENCE MASNA - one-bedroom apartment

Stayed in May-16

 
Total5

Awesome time...great stay We had a 4 night stay in the Masna 5 (apt 203) property. The Apartment was immaculate. It is very centrally located from everything with easy access to public transportation, grocery, bakery and all things food. The square is only a 5 min walk away. Loved our time in Prague...already making plans for a return visit and we will most definitely be looking for accommodations thru Prague City Apartments and their amazing and attentive staff. Thank you so much for all your assistance.

Positive

Negative

 

Front office staff - 5

         

Location - 5

         

Rooms and services - 5

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 5

         
 

by Maria - RESIDENCE MASNA - one-bedroom apartment

Stayed in Jun-16

 
Total4.2

Nice apartment We only stayed one night in apartment 303 and thank god as the noise from the street wad awful and we never slept at all. Apartment itself was lovely and spacious but wouldn't stay in that one again . It was also v warm so needs air con. We stayed previous nights on one of the studio apartments away from the street and it was much quieter.

Positive

NegativeFacing street so extremely noisey

 

Front office staff - 4

         

Location - 4

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 

by Maria - RESIDENCE MASNA - studio apartment

Stayed in Jun-16

 
Total4.2

Lovely location and great facilities We stayed in no. 402 studio apartment and it was great as nice and compact, had everything we needed and was quiet. The only downfall is it was extremely warm as there is no air con so I'd say mid summer would be unbearable. We contacted the office about heat and they provided us with two fans but they weren't much good. However staff are v helpful and I would stay there again.

Positive

Negative

 

Front office staff - 4

         

Location - 4

         

Rooms and services - 4

         

Cleanliness - 5

         

Equipment & facilities - 5

         

Value/money - 3

         
 
 
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